If you’re searching for a full-time role that balances strong compensation with a people-focused environment, consider the Patient Intake Rep opening. You’ll start at a competitive minimum hourly wage of $21.40. This position also delivers a generous benefits package covering health, dental, vision, and paid leave, prioritizing employee wellness and career satisfaction.

Your daily routine will include initiating and registering patient intakes, handling insurance verification and authorization, scheduling appointments, and managing high call volumes. This is a multitasking position requiring clarity, patience, and excellent communication with patients, insurance reps, and other healthcare team members. Documenting interactions, handling billing inquiries, and updating records are central tasks, alongside preparing reports and keeping files in order.

Job Responsibilities Overview

This job’s daily demands include communicating clearly with patients and their families during every encounter. Answering the department’s phone promptly, monitoring voicemails, and providing prompt follow-up is expected. You will gather critical details for registration and insurance screening, ensuring accuracy for seamless administrative processing. Additional responsibilities are coordinating schedule changes and relaying policy guidelines to incoming patients. You’ll also be responsible for securing signatures, paperwork, and guiding patients on payment and documentation requirements.

Key Advantages

One of the most significant perks is Hackensack Meridian Health’s supportive culture and commitment to team member growth. Alongside pay transparency, employees benefit from tuition reimbursement, paid leave, and robust retirement plans. These combine to create a sense of stability and security, an undeniable advantage in any healthcare setting. Furthermore, working with a highly awarded organization enhances professional pride and opens doors to advancement and learning opportunities.

Potential Downsides

This high-traffic, front-line role can be stressful at times, as it requires juggling multiple requests and strictly following administrative policies. In addition, the position expects prolonged periods of standing, lifting, and handling both paperwork and digital records with speed and precision. Applicants who prefer independent or back-office work might find the role’s demanding interpersonal aspects challenging.

Final Verdict

For those who thrive in a multi-tasking, people-centered setting with a solid support network and fair pay, this Patient Intake Rep role is a strong fit. The chance to help patients daily while developing valuable healthcare administration skills makes this a worthwhile opportunity for individuals earlier in their careers or seeking a stable, growth-oriented work environment.