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Customer Service/Sales
Provide top-notch customer assistance, learn about home improvement products, and enjoy company benefits including 401(k) matching and performance bonuses.
For those looking to kickstart a career in a dynamic environment, the Customer Service/Sales position offers a competitive hourly wage between $17.50 and $20.50. This is a role for individuals eager to help others, offering opportunities to earn bonuses and participate in programs like a company-matched 401(k) and an employee stock purchase plan. The job is onsite, meaning you’ll be directly interacting with shoppers and your team every day.
Day-to-Day Tasks and Job Flow
This position centers on providing friendly and efficient assistance to customers. You’ll use in-house tools to learn about products and help guide shoppers from the start of their project to completion.
Key responsibilities include greeting visitors, determining their needs, and recommending suitable products. You’ll keep your department organized and ensure shelves remain stocked and neat.
Safety is a top priority, so you’ll receive training in store safety practices and be expected to address any hazards as they arise.
Collaboration with supervisors and other team members is a daily occurrence. You might help in departments like Paint, Hardware, Garden, or Tool Rental as needed.
The job is hands-on, and you’ll quickly come to understand the ins and outs of retail life, learning both sales strategy and excellent customer care along the way.
Main Advantages
One of the biggest perks is the supportive benefits package. This includes paid parental leave, on-the-spot recognition, performance bonuses, and discounts on everyday essentials.
The active environment means every day looks a bit different, keeping monotony at bay and helping you rapidly develop professional skills. Advancement opportunities are also available.
Potential Downsides
The fast-paced atmosphere and physical aspects—such as standing or walking throughout your shift—might not suit everyone. Customer-facing roles can experience especially busy periods during peak hours.
Flexible schedules are sometimes necessary, which can be a plus or a minus depending on your needs.
Verdict: Is This Role For You?
If you enjoy helping others and thrive in a bustling, team-based setting, this position could be a rewarding opportunity with tangible growth and benefits. The combination of pay, benefits, and developmental opportunities make it ideal for someone eager to build a retail or customer service career.