Daily Responsibilities of the Role

Pro Customer Service Sales team members assist professionals, from contractors to property owners, ensuring their project needs are met quickly and efficiently.

The day includes order processing, product recommendations, stocking, maintaining cleanliness, and collaborating with teammates for a seamless customer experience.

Sales targets are set monthly, so expect to use your knowledge of products and loyalty programs to engage consistently and boost sales performance.

Other job duties can include safe material loading, delivery coordination, and specialized support for areas like paint or delivery logistics as needed.

Effective communication and teamwork are vital, as is maintaining a positive, energetic presence while upholding company service and safety standards.

Key Benefits and Compensation

One of the main highlights is the competitive hourly pay, ranging up to $22.50 based on position and experience, with both full-time and part-time schedules available.

Comprehensive benefits include medical, dental, and vision insurance, paid vacation and sick days, as well as retirement plans like a 401K with company match.

Paid parental leave, tuition reimbursement, and profit-sharing bonuses add further value to the compensation package, making it a strong offer overall.

Whether you’re starting your career or looking for stability, the benefits provide peace of mind and long-term security.

Paid holiday time and employee stock purchase options contribute to an appealing, well-rounded work-life balance and financial future.

Strong Advantages of This Position

The pro sales environment builds professional relationships and allows you to develop expertise in product knowledge, which is ideal for career growth in customer service or sales.

With multiple paths—from account sales to delivery—employees have the chance to find a role that suits their strengths and interests as they grow.

Tuition assistance and internal advancement opportunities make it feasible to move up or explore new areas of the business without having to start over.

Bilingual employees are sometimes prioritized, providing a unique advantage for candidates with additional language skills and broadening the customer base you can serve.

Team cohesion and communication are strong focuses, making the workplace supportive and collaborative for new hires and experienced staff alike.

Potential Downsides to Consider

The role can be physically demanding, particularly for those assigned to loading or delivery, and staying organized is key to success in this fast-moving setting.

Expect frequent multitasking across varying responsibilities, especially during busy shifts or when supporting multiple customers at once.

Sales metrics and goals are a regular part of the job, adding pressure for those less comfortable with sales-driven environments or upselling expectations.

Shift work may require flexibility with hours, including some early mornings, evenings, weekends, or holidays depending on business needs.

The physical and mental demands may not suit everyone, but candidates seeking a rewarding, busy, customer-focused position will likely thrive here.

Final Verdict

Overall, the Pro Customer Service Sales opportunity stands out for its solid compensation, strong benefits, and clear career pathways within a reputable company.

It’s best suited to those comfortable in a dynamic, goal-oriented, and customer-facing environment. The learning potential and benefits make it worth serious consideration.

For candidates who enjoy teamwork, sales, and supporting professional customers, it’s a job offer with both immediate and long-term value.

Applying could be a great move for anyone looking to build a resilient, marketable skillset and work with a supportive team.

The combination of compensation, benefits, and training makes this role a real contender in the customer service and sales job market.