What This Job Involves

The Office Professional position offers a competitive pay range of $18-$20 per hour in a support and inside sales role. This is a growth-focused, full-time opportunity with flexibility for major events.

Expect to work with a tight-knit team, contributing via inbound and outbound customer communication. You’ll help organize, schedule, and dispatch service professionals daily.

You’ll also be responsible for lead management, scheduling appointments, and handling customer inquiries. There is an emphasis on proactive communication and customer satisfaction at all times.

Additionally, the job includes assisting with inside sales, recommending services, and resolving client concerns as they arise. Working knowledge of Office and Excel is important.

Applicants should have at least two years of office experience, excellent phone etiquette, be strong problem-solvers, and pass a background check.

Daily Responsibilities and Job Nature

Your typical day involves juggling multiple tasks: answering calls, organizing appointments, and assigning jobs to field service professionals.

You will be the critical link between customers and technicians, relaying expectations clearly and managing schedules efficiently.

Proactively guiding customers through their project steps, you help foster long-term customer loyalty for the company.

Your sales acumen is key, as you’ll make recommendations and upsell additional services as opportunities arise.

Ultimately, you are the voice of Mr. Handyman to every client, responsible for delivering best-in-class service.

Advantages – What Makes This Offer Stand Out

One major perk is the positive company culture that values each team member and actively supports professional growth.

Flexible scheduling allows you space to attend to personal matters or important life events, promoting a healthy work-life balance.

Downsides – Consider Before Applying

This position may require rapid adaptation to changing demand or the needs of the business, which can be stressful for some.

Additionally, being a franchise role, benefits and employment practices may differ, depending on the local franchise owner.

Final Verdict: Should You Apply?

If you thrive in dynamic settings, enjoy customer-facing work, and seek advancement, this Office Professional position is an excellent opportunity.

The combination of competitive pay, supportive culture, and meaningful impact makes this a strong choice for the right candidate.