If you’re seeking a role that blends leadership with stellar compensation, the Service & Engagement Team Leader position could be an ideal match. This part-time opportunity offers an hourly rate between $25.00 and $42.50, depending on experience and qualifications. Additional perks include comprehensive health coverage, paid time off, 401(k), employee discounts, tuition benefits, and more.

What You’ll Do Day-to-Day

As a Service & Engagement Team Leader, you’ll spearhead a guest-first environment. Your main tasks include leading a team of Guest Advocates, fostering engaging interactions, and ensuring exceptional service at checklanes, guest services, or digital order pickups.

You’ll be responsible for coaching, training, and developing your team to deliver quick and efficient service. Your routine will involve planning workloads, overseeing store activity, resolving guest concerns, and managing the flow between departments while ensuring strong communication at every step.

The position emphasizes inclusivity and ethical conduct. Duties also touch on maintaining safety standards, monitoring performance, and upholding compliance with regulations.

Multi-tasking is key. You’ll shift between frontline operations, handling guest escalations, facilitating drive-up orders, and helping teammates grow in their roles, sometimes during peak hours or holidays.

In summary, the position is a dynamic mix of customer service, people management, and operational coordination, ideal for those who thrive on variety and responsibility.

Top Advantages

A standout benefit is the competitive pay, which exceeds many similar roles in retail. The robust benefits package is another strong point, including medical, dental, and vision plans for you and your dependents.

The job also provides valuable professional growth opportunities. Target invests in its leaders with continuous training and the chance to build important retail and management skills that help advance your career.

A Couple of Drawbacks

The primary challenges include the physical demands, like staying mobile for long shifts and occasionally lifting heavier items. There’s also the need for flexibility, as shifts can include early mornings, evenings, weekends, and holidays.

Some may find the fast-paced environment and high expectations around team accountability and guest satisfaction to be intense, especially during peak retail seasons.

Our Verdict

For job seekers looking for meaningful leadership experience in retail, with great pay and career mobility, this role is a compelling option. The demanding aspects exist but are matched with impressive rewards and a clear path for development.